Contact VTX1

Contact Us

VTX1 is here for you! Whether you want to order service, have a simple question, or need help with a more detailed problem, give us a call. Our Customer Service Representatives or Helpdesk Technicians are happy to help.

By Phone

You can reach our Customer Service and Sales department by calling 1-844-GET-VTX1 during normal hours of operation. If you have a technical issue after normal business hours, our Helpdesk Technicians can assist. 

By Form

You may also fill out the form below and someone will be in touch soon. Form submissions sent Monday through Friday 8-5pm will be routed to the proper department and answered as soon as possible. Please be advised requests entered during the weekend or on holidays will take longer for a response. DISCONNECT requests WILL NOT be processed via this contact option, please call our Customer Service Department for more information.

Hours of Operation

Customer Service & Sales

To Order New Service / Billing Inquiries:
Monday – Friday • 8 am – 7 pm
Saturday • 8 am – 5 pm
Closed Sundays

Technical Support

Valley Telephone Cooperative Members and VTXC Fiber/Internet and Telephone Customers:
24/7 support

Office Locations

Hours of operation
Monday – Friday • 8 am – 5 pm
Saturday & Sunday – Closed

VTX1 Corporate Headquarters
881 E. Hidalgo Avenue
Raymondville, TX 78580
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Dilley Business Office *
1489 W. FM 117
Dilley, TX 78017
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Falfurrias Business Office *
300 N. St Marys St.
Falfurrias, TX 78355
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George West Business Office *
510 Bowie Street
George West, TX 78022 
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Jourdanton Business Office *
511 Main Street
Jourdanton, TX 78026
Monday – Friday • 8 am – 11 am
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San Antonio Business Office
6884 Alamo Downs Parkway
San Antonio, TX 78238
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Seguin Business Office
3547 N. Highway 123 Byp
Seguin, TX 78155-2409
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*Falfurrias, George West, Jourdanton, and Dilley offices are now open on Tuesdays and Thursdays only, from 8 am to 5 pm (closed for lunch).