Contact VTX1

Contact Us

VTX1 is here for you! Whether you want to order service, have a simple question, or need help with a more detailed problem, give us a call. Our Customer Service Representatives or Helpdesk Technicians are happy to help.

By Phone

You can reach our Customer Service and Sales department by calling 1-844-GET-VTX1 during normal hours of operation. If you have a technical issue after normal business hours, our Helpdesk Technicians can assist. 

By Form

You may also fill out the form below and someone will be in touch soon. Form submissions sent Monday through Friday 8-5pm will be routed to the proper department and answered as soon as possible. Please be advised requests entered during the weekend or on holidays will take longer for a response. DISCONNECT requests WILL NOT be processed via this contact option, please call our Customer Service Department for more information.

Hours of Operation

Hours of operation may vary due to standard holidays.

Customer Service & Sales

To order new service or for billing inquiries
Monday-Friday 8 am – 7 pm
Saturday & Sunday – CLOSED
Holidays – CLOSED

Technical Support

Valley Telephone Cooperative Members and VTXC Fiber/Internet and Telephone Customers
24/7 support

Wireless Internet Customers
24/7 support

Office Locations

Hours of operation
Monday – Friday 8 am – 5 pm
Saturday & Sunday – CLOSED
* Locations may close for lunch

VTX1 Corporate Headquarters
881 E. Hidalgo Avenue
Raymondville, TX 78580
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Dilley Business Office *
1489 W. FM 117
Dilley, TX 78017
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Jourdanton Business Office *
511 Main Street
Jourdanton, TX 78026
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George West Business Office *
510 Bowie Street
George West, TX 78022 
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Falfurrias Business Office *
300 N. St Marys St.
Falfurrias, TX 78355
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**Seguin Business Office
Formerly Ranch Wireless
3547 N. Highway 123 Byp
Seguin, TX 78155-2409
Phone:  1-844-GET-VTX1
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**San Antonio Business Office
Formerly Rock Solid Internet & Telephone
6884 Alamo Downs Parkway 
San Antonio, TX 78238
Phone: 888-651-6080
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**Tech Support Hours May Vary