Moving to a New Home? No Problem!
Transfer your service and have your internet ready to go to your new home.
Just call us at 1 (844) 438-8891 or fill out the three-step form below to check for VTX1 Internet service at your new home and schedule your installation for your move-in date for a seamless move-in process and no gap in your internet service!
Moving FAQ
Even though you probably don’t move to a new home that often, we do this all the time. If your question is not listed, please call us and one of our representatives would be happy to talk to you about your move.
Call us at 1 (844) 438-8891 or fill out the form above to schedule your move.
If your current plan is offered in the new area, then you may keep your plan or shop for new offers.
When the customer informs us of the move, our technicians will come and pick up the equipment and then install it at the new location. There may be a small fee involved and an appointment will need to be scheduled.
There is a one time fee of $99.95 plus tax.
If our service is not available in your area, call 1 (844) 438-8891, and return your equipment before you move. We will walk you through that process step-by-step.
There may be some cases in which you are not billed for any time gaps in service during your move. We handle these situations case by case.
Call us as soon as possible at 1 (844) 438-8891 with any changes and we will make adjustments with our technical team.